VersaGoods Distributor Terms & Conditions
1- Prices:
Prices, terms, and conditions of sale are subject to change without notice. Every effort will be made to provide reasonable notice of changes.
2- Products Information:
Pricing and Packaging:
All items are sold in individual units and all the prices available on the website are individual units prices. There are absolutely no exceptions! VersaGoods Distributors reserves the right to make changes to the selling prices at any time without prior notice.
Item Display/Description/Colours:
versagoodsdistributor.com consistently endeavours to provide precise and detailed presentations of each item. Nevertheless, due to variations in computer monitor configurations and displays, we cannot ensure an exact match between the colour you observe and the actual product colour.
UPC (Universal Product Code):
All our products are equipped with a Universal Product Code (UPC). If a product lacks this code, it is not an oversight on our part; rather, it indicates that the respective product has not been assigned a UPC code by the brand or manufacturer.
MOQ (Minimum Order Quantity):
A Minimum Order Quantity (MOQ) is applicable to all our products, and it is imperative for the buyer or customer to fulfil the MOQ requirement when
purchasing any product.
Stock Supply:
There is no guarantee that all items in your shopping cart will be available upon shipment of the order, as our stock is limited to what we have on hand.
3- Payments, Credits, and Refunds:
We accept payments through various channels, including all major credit cards (Visa, MasterCard, Discover, or American Express), wire transfers, and ACH
payments.
Return Authorization: We kindly request that you do not return any goods without first obtaining explicit consent from us. Unauthorised returns may not be processed Damage Claims Procedure: To address any claims related to damage during transit, they must be submitted within a maximum of 3 days after you have received your inventory. Timely notification is essential for us to effectively address your concerns.
A receipt or proof of purchase is required to complete your return.
Late or Missing Refunds (If Applicable): If you haven’t received a refund yet, please check your bank account and contact your credit card company. There may be some processing time before your refund is officially posted. If necessary, contact your bank. If you’ve followed these steps and still haven’t received your refund, please reach out to us at wholesale@versagoodsdistributor.com.
* Please Note: Returns will not be accepted without prior contact or authorization from your salesperson.
Shipping Fee on Returns or Refunds: You are responsible for covering the shipping costs for returning your item, and these costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.
The time for your exchanged product to reach you may vary depending on your location. If you’re shipping an item valued at over $100, it’s advisable to use a trackable shipping service or purchase shipping insurance, as we cannot guarantee the receipt of your returned item.
4- Shipping Policy:
VersaGoods Distributor is dedicated to delivering excellence and ensuring complete customer satisfaction. We take pride in offering reliable shipping services. Rest assured that we are making every effort to expedite the processing of your order. Please take into consideration any holidays that may affect delivery times.
SHIPPING:
Typically, all orders are processed and dispatched within 2-3 weeks from the date of payment. Shipments are not executed on weekends or holidays. In the event of a substantial surge in order volumes, there might be a slight delay in shipments by a few days. Kindly factor in additional transit days for the delivery process. Should there be a noteworthy delay in shipping your order, we will promptly communicate with you via email.
WRONG ADDRESS DISCLAIMER:
Customers are responsible for verifying the accuracy of the provided shipping address. While we make every effort to expedite processing and shipping, there exists a limited window for address corrections prior to order dispatch. Following order dispatch, we relinquish responsibility for address inaccuracies. Should you suspect an error in the shipping address, we urge you to promptly contact us for assistance.
LOST/STOLEN PACKAGES:
VersaGoods Distributor cannot be held liable for lost or stolen packages. In the event that your tracking information indicates delivery to your address but you have not received the package, we recommend reporting the issue to local authorities.
INVENTORY HOLDING AND STORAGE-COST:
Ensure that VersaGoods Distributor will oversee and store your inventory at no cost for a period of up to 10 business days from the readiness-to-ship date. Subsequently, following this timeframe, storage charges will be applicable for an additional 7 days, contingent on the size and weight of your inventory. It is important to note that after this specified 15-day period concludes, any potential damage, loss, or issues pertaining to your inventory will not fall under the liability of VersaGoods Distributor, nor will they be addressed by our warehouse management. Our preparation department will dispose of the inventory to make room for forthcoming orders. Kindly be advised that email serves as our primary mode of communication. Maintaining timely communication with us via email is crucial to ensure the ongoing protection and care of your stored goods.
For shipment queries, please email us at shipments@versagoodsdistributor.com
5- General Customer Information:
Privacy Policy:
OVERVIEW:
VersaGoods Distributor Service places a paramount emphasis on safeguarding your privacy. Our objective is to ensure the highest level of confidentiality and privacy is consistently upheld. The following provides an overview of our Privacy Policy, outlining how information about you, your company, and your account is collected, managed, and protected.
We commit to NEVER disclose or sell personal or confidential information about you, your company, or your account to any third party not affiliated with your transaction, except as required by law or necessary to provide the services requested by you, or as specifically requested and authorised by you.
HOW WE COLLECT AND USE PERSONAL INFORMATION:
Registering on VersaGoodsDistributor.com grants you access to all the site’s information and features. The information collected is used solely for the purpose of registering you as a VersaGoods Distributor Service customer, facilitating access to secure areas of our Website, processing and fulfilling your orders, updating you on your order status, and other relevant functions. This information is strictly confidential and is shared only among those individuals and entities that require it to meet your business needs.
With your explicit approval, we may occasionally send an email to inform you about significant changes to the site, introduce new services, or share special offers from VersaGoods Distributor Service. If you prefer not to receive these email notifications, you may simply opt-out.
POLICY UPDATES:
Our privacy policies may undergo occasional changes due to alterations inrelevant legal or regulatory requirements, modifications in our business or business practices, or in our efforts to better serve our customers. Any substantial changes in how we handle personally identifiable information under this policy will be communicated on this website.
Online Customers Feedback:
VersaGoods Distributor appreciates and values all online feedback submissions from our users. Whether you want to recommend a friend, rate or comment on a product, or share your ideas and feedback, you can easily do so with a simple click.
It is crucial for users to be aware that versagoodsdistributor.com does not engage in censorship or filtering of inappropriate language or behaviour. VersaGoods
Distributor disclaims any responsibility for the content transmitted through the Refer to a Friend feature.
Any written submissions, including feedback, suggestions, ideas, or confidential/original works, sent to versagoodsdistributor.com will exclusively remain the property of versagoodsdistributor.com. VersaGoods Distributor retains intellectual property rights and reserves the right to use, reproduce, disclose, publish, and distribute any material without limitations or compensation to the sender.
Transmission of content that violates our policies or applicable laws will be subject to appropriate sanctions. This encompasses impersonation, the use of profanity, indecency, pornography, invasion of privacy and publicity rights, abusive behaviour, harassment, threats, and any content that is deemed inflammatory or questionable.
We reserve the right to restrict or terminate user accounts and/or remove user-provided feedback if violations are identified.
Site Use:
User Agreement & Acknowledgment By entering and utilising the versagoodsdistributor.com website, you acknowledge and agree that your access and utilisation are contingent upon adherence to these terms and conditions, in addition to compliance with all applicable laws. All electronically transmitted purchase orders are subject to the displayed Terms and Conditions. It is important to note that any contractual arrangement between a buyer and the supplier, VersaGoods Distributor, will remain binding and take precedence over the terms outlined in the Terms and Conditions.