VersaGoods Distributor FAQ’s
How do I place an order?
Purchasing from our platform is straightforward and user-friendly. You have the option to peruse our digital inventory and select items for your shopping cart, or alternatively, you can reach out to our dedicated sales personnel via telephone or email to discuss your specific needs and finalize your purchase. Our experienced team will provide expert assistance throughout the transaction, ensuring a seamless process from start to finish.
What is the minimum order quantity?
The quantity of products in stock varies depending on the specific item. It is important to carefully review both the product title and its accompanying details. The Minimum Order Quantity (MOQ) signifies the minimum number of units required for purchase to qualify for the product. For example, if a product indicates a MOQ of 30 units, you must be prepared to acquire at least 30 units to proceed with the purchase.
What is your shipping policy?
Our commitment lies in delivering efficient and dependable shipping services. Orders are usually processed and dispatched within a timeframe of 2-3 weeks, contingent upon product availability. Collaborating with esteemed shipping associates, we prioritize timely delivery. Shipping expenses may fluctuate according to destination and order magnitude, and comprehensive information will be furnished to you throughout the ordering procedure.
Do you offer prep services for Amazon/Walmart?
Yes, we provide comprehensive prep services for Amazon and Walmart, encompassing FNSKU labeling, bundling, polybagging, and box labeling.
Can you deliver my order to a prep warehouse?
YES. We could deliver your order to any local prep center, or ship them with any other shipping method to the prep center you prefer.
Can you ship Directly to Amazon?
Yes, Just provide us with FBA box labels along with shipping labels, (we will pack each item separately and give you the weight & dimension of each box). If you select this option, please select by checkout the option “customer will provide labels”
Can I track my order?
Certainly! Upon dispatch of your order, we will furnish you with a tracking number and pertinent details. This tracking number enables you to oversee the journey of your shipment and anticipate its arrival date accurately.
Do you offer discounts for bulk orders?
Indeed, we recognize the significance of competitive pricing in meeting our clients’ needs. We provide discounts for bulk orders, contingent
upon the quantity and value of the products requested. For further details and personalized pricing options, we encourage you to liaise with our sales team.
What is your return policy?
When completing a purchase, please note that all sales are deemed final, and requests for order cancellations are not accommodated. Versa Goods Distributor absolves itself of any responsibility for resale activities conducted by its customers. If you are engaged as a third-party seller, it is strongly recommended that you thoroughly review and comprehend all pertinent restrictions within your selected marketplace. It is imperative to underscore that all sales are conclusively considered final, and refund requests will not be entertained in instances involving gating or restrictions, whether occurring prior to or subsequent to the sale. We kindly request that you refrain from returning any goods without obtaining explicit consent from us beforehand. Unauthorized returns may not be processed.
Can I become a supplier for your distribution network?
We continuously welcome the opportunity to forge new partnerships with dependable suppliers. Should you possess a product that aligns with our distribution model and upholds our quality standards, we encourage you to contact our procurement team. Your offering will undergo thorough evaluation to assess its compatibility with our requirements, and potential collaboration opportunities will be explored accordingly
How can I contact your customer support?
We maintain a dedicated customer support team poised to offer assistance whenever needed. Feel free to contact us via phone, email, or through the contact form on our website. Our commitment is to promptly address all inquiries and provide the requisite support to resolve any questions or concerns you may have.
Do I have to be an established business to place an order?
Yes, you must have a valid resale certificate and EIN to open an account with us.
What is lead time?
Lead times may vary depending on the specific offer. Please consult the offer details for accurate lead time information. Generally, orders are processed and shipped within 2-3 weeks of purchase.